About This Star-Protection

Star Protection Services Ltd was established in February 2012 by husband and wife, Mark and Kelly Hawkins, with the aim of reintroducing good, ‘old fashioned’ customer service into the private security industry. Having worked in all aspects of security and licensing, they recognised that many services were falling short of expectations. This inspired them to create a company that excels in providing trusted Security Guard Service in London.

Choosing the right security partner is crucial, and it’s reassuring to know that Star Protection Services has the best people and processes to protect your business. As a reliable Security Company, they hold key accreditations, including SIA Approved Contractor, ISO 9001:2015, CHAS, Safe Contractor, and NASDU. Whether you require Security Guard Service in London or specialised Corporate Manned Guarding, Star Protection ensures the highest level of safety and professionalism for your organisation.

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Protection Service in London
Security Guards in Kent
Services

Fire Marshals/Waking Watch

Following various high profile incidents in recent years, fire safety has been thrust to the forefront of both residential and...

Mobile Patrols/Alarm Response

2020 was a surreal year and with the pandemic and economic downturn seeing companies forced to close their doors, many...

Door Supervisors/Licensed Venues

Long gone are the days of the ‘Bouncer’. Today’s ‘bouncers’ are licensed, personable and customer focused Door Supervisors in London...

Event Security & Stewards

Going hand in hand with our stadium and crowd safety services are our event team staff. All of these roles...

Stadium/Crowd Management Staff

Following the changes implemented after some unfortunate events that have happened at stadiums in the past such as the Valley...

Corporate/Manned Guarding

Constantly rising crime rates and the uncertainty surrounding Covid-19 and Brexit are making the role of a Security Guard more...
The Management Team

Mark Hawkins

Director

“I set up Star Protection Services Ltd back in February 2012 with Kelly to try and instil some good ‘old fashioned’ customer service back into the private security industry as a result of spending many years working within all aspects of the security and licensed trades. Since Covid, the company has diversified and we now see ourselves finding new revenue streams within the manned guarding sector. and away from our traditional roots”

Kelly Hawkins

Director

“After working within the customer service industry for some years, I wanted to bring good customer services with my experience and utilise it within the security industry. In 2012 myself and Mark made the decision to set up Star Protection. We are a family run business which is growing daily and increasing our Star Family. Myself and Mark have four children who will come on board when they are old enough and continue the outstanding values and morals that are set within our company.”

Jay Shine

Operations Manager

“I have worked with Mark on and off for nearly 15 years - originally up in the bright lights of London and latterly when Star got their first door in Deal all those years ago to where we are today. I have worked in pretty much every role within the industry and when Mark and Kelly asked me to join Star at the management level, it was impossible to say no! I want to help the Directors grow the company as much as we can and this year sees a new dawn as Star pushes to become even bigger and better with industry recognised accreditations and hopefully some new and exciting contracts!”

Aaron Kitchener

BDM

"Mark and I have been lifelong friends, we have worked together across many different spectrums of the industry - even running our own nightclub! The Covid pandemic found me returning to the UK after setting up and running a large and successful security company abroad for nearly a decade. With our ACS accreditation, I hope to now be able to bring both personal and my business experience to be able to push the company to higher levels. The Star name is growing and it feels good to be able to be part of that and especially alongside Mark and Kelly and the whole #StarFamily."

Testimonials

"Hi Mark, I just wanted to say a HUGE thank you to your great staff on Friday night. We are always so impressed with their professionalism and they helped us so much on the night. Please can you pass on our thanks."

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​​Lucy

Manager - Outdoor Cinema

"Good afternoon, I was at the match at the weekend and wanted to say what an excellent job your stewards did when it turned a bit ugly on the new stand. I’ve noticed in the past how they scrutinise the crowd throughout the match, and when trouble starts brewing they are all over it. This week a fight broke out which would have easily escalated had it not been for your team shutting it down almost straight away."

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Kevin

Supporter - Maidstone United FC

"Hi Jay, I just wanted to pass on our thanks for providing such a professional and charming stewarding and security team. Once briefed, they carried out any duties that were needed, worked on their own initiative and provided us with the peace of mind that is required. No job was too difficult, they found solutions to any problems and it was always done with a smile. They are a real credit and true ambassadors for Star Protection and we would highly recommend their and your services to others. We look forward to working with the team in the future."

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Phillipa

Director - Eat! Food Festivals

"Hi Jay, Yesterday’s Bride and Groom came into the office this morning and wanted us to pass on their thanks to the female evening security staff who worked last night. They said she was amazing, everything they asked for she had sorted, she went above and beyond. I think it was Michelle last night (however the days are just rolling into one!) could you pass on the good feedback to her for me. Thanks"

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Ellie

Operations Manager - Cooling Castle Barn

"Hi Jim/Karen, Just wanted to say thanks to (I think) Jay your doorman. Apart from OneMaidstone, I am the coordinator for Maidstone Street Pastors. On Saturday night we use the MaidSafe radio like everyone else. Last Saturday 6th November, Jay was really helpful on the radio with a number of incidents, particularly with what we think was the attack on the police officer. Can you please pass on my/our thanks.

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Nigel

OneMaidstone

"Hi Kerrie, Thank you for your dedication to ensuring that the day ran seamlessly! Thank you for our stay at the castle last night. We loved it! We would also like to thank the Allington Castle Staff. From the security, to the gardeners and the bar staff. Everyone was so professional and kind. Attention to detail was very clear and this did not go unnoticed by ourselves or our guests."

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Emma, Bride

Allington Castle

Hi Mark, Just want to pass on some lovely feedback we had from a customer this evening about Rob. They said he is lovely and really caring and not like the usual bouncers she encountered in other places. So top job Rob!

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Andrew

Manager - Ship & Trades Public House